Zero Friction
Billing platform and customer interaction made easy for heating and cooling suppliers!
Our Solution
Needs
| Do you want better insights into outstanding payments or move-in move-outs? |
| Do you want to reduce manual actions by streamlining your invoicing process? |
| Are you looking for more transparency and proactive communication with your end consumers? |
| Is maintaining your IT system time-consuming and expensive? |
| Do constantly changing legislations cause you a lot of unnecessary frustration? |
Features - Your Next Secret Weapon!
Our all-in-one SaaS platform is your next secret weapon, boosting your business efficiency and supporting you with delivering automated billing and top-notch customer service. It can easily be implemented in your current IT landscape.
| Predict a near zero invoice Suggest an advance amount that will result in a near zero invoice. The estimation is based on the previous invoice amount, tariff changes, (estimated) consumption and tax changes. |
| Get an overview of billed and unbilled amounts Get a real time overview on billed & unbilled amounts and follow-up on payment statuses. A clear to-do list will support you in managing exceptions and reaching a 100% billed portfolio. |
| Integrated end customer portal Communicate more transparently with your customers. With our self-service end customer portal, your customers manage their move-in or move-out, advance amount... all available in a few simple steps. |
Industries - We Understand Your Needs!
With extensive experience in the energy billing software market, we get the importance of easy to use software for district heating and communal heating. With a vision on bringing affordable, reliable and sustainable energy to everyone, we developed a 100% fit for purpose solution. Zero Friction aims to be the go-to billing platform that brings comfort and trust to the heating and cooling market.
District heating and cooling
Do you want excellent customer satisfaction and reliable billing at an affordable cost to serve? Discover why you need easy meter-to-cash processes.
Communal heating and cooling
Looking for a way to simplify invoicing, cash collection and cost allocation? Want to minimize costs and IT complexity, and maximize customer satisfaction? Then weâve got the perfect solution for you.
Offering
We are not just another software company!
| Created with a clear vision With extensive experience in energy billing, we have a clear understanding of your challenges. This ensures 100% fit for purpose meter-to-cash solutions. |
| Run by Experts We prove the power of our solution by using our own software in house. This guarantees that we develop the exact product heating and cooling suppliers need. |
| Just Easy We make complex meter-to-cash processes easy to implement and use. |
| Predictable all-in pricing No surprises. Pay as you use our standard solution â including infrastructure, software, development, support, and legislation compliance. |
| All this with a Robust Security Backbone With its ISO 27001 certified back-office, the Zero Friction platform offers a strong foundation of security for your peace of mind. |
Testimonials - Some of Our Promoters!
We're all about creating solutions and experiences that turn every customer into a promoter.
“Zero Friction provides us with a reliable back office and a user-friendly platform. The digital and automated processes ensure professional operations.”
— Linthorst Energy, Gertjan Linthorst, Financial Director
“Zero Friction is a young, enthusiastic company with a passionate team and a clear vision of the market. All with the intention of doing things just a little differently and just a little better than other players in the market.”
— Wellsius, Denis Slieker, General Manager
"A new software package requires a lot of energy. Partly due to the quick and knowledgeable expertise of Zero Friction's staff, the implementation went fine. With this package, we are ready to provide our customers with even better information."
— Jord, An employee from the Front Office Team at Jord
“The Zero Friction software gives us business security and stability in many areas. We save at least 1 FTE internally because the incoming data is automatically processed into invoices.”
— Luminus, Eric Perdu, Senior Commercial Manager
The Team - Meet the Friction Fighters!
At Zero Friction, we are driven by a passion for easiness, innovation, reliability, and problem solving. The Zero Friction team consists of problem-solving âFriction Fightersâ. No matter the challenge, we always find the right standard solution. With our can-do attitude, we tackle obstacles head-on and go the extra mile to deliver results and make our customers happy.
Latest News - Whatâs new?
Discover the latest updates on Zero Friction and the heating and cooling market.
News - We won the Benelux Climate Tech100 - people's choice award
A huge thank you to everyone who voted for Zero Friction in the Benelux Climate Tech100! With your support, we received 323 votes and took home the âPeopleâs Choiceâ award! ð This win means a lot to us. It shows how important it is to keep sharing clear and positive messages about district heating and cooling, digitalization, and making sustainable energy affordable, reliable and accessible to all. We'll keep working hard to support the energy transition. Thank you for the love! ðð
News - Weâve secured a â¬2.5 million investment!
We have successfully raised â¬2.5 million in a funding round led by our existing investor, Shift Invest from Amsterdam. This investment marks a significant milestone in our ambition to support and accelerate the heat transition in Europe to the fullest extent. This capital increase highlights the continued support of our existing investors for Zero Frictionâs ambitions and strategy. Their commitment confirms the strong foundations of our company and our growth potential in the dynamic European sustainable energy solutions market.
News - Zero Friction Power-up
After 5 years of shaking up the heating and cooling industry, we felt it was time to heat things up even more. Thatâs why we blew new life into our company values, mission, vision and brand story. This resulted in a brand new website, updated sales materials, and new Friction Fighter team pictures.
Say Goodbye to Frustrations!
Boost your business efficiency with delivering reliable billing and top-notch customer service.
Under Construction!
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