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We invited big thinkers to think bigger at Zendesk Relate in Las Vegas. Check out our new products, empowering you to deliver exceptional customer and employee experiences.
Meet Zendesk agents
A fully connected team of AI and human agents, built for true resolutions. Whether AI handles it instantly or copilot assists a human, every issue is resolved.
Omnichannel resolutions including Voice
Zendesk Voice delivers seamless resolutions in any contact center. With advanced call routing, intelligent IVR, automation, and AI, every call is resolved faster and better.
Resolutions for your workforce
Deliver AI-powered service across every department with an easy-to-use solution. Resolve common requests instantly, automate workflows, and keep every employee productive.
Join the world’s leading service teams. Our service solution provides everything you need to deliver exceptional support and effective resolutions, ensuring a seamless experience for your team and your customers.
See how a furniture store provides great customer support with Zendesk.
Perfect the customer experience
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"Most businesses are sitting on a data gold mine within their customer profiles. We use Zendesk...to get data on customer interactions that no one else is collecting." Gershwin Exeter |
"With Zendesk AI, I’m seeing an exciting opportunity to streamline and be more efficient. That will allow our team to have more time to work on projects of importance to the business, be it driving revenue or new sales channels." Ian Hunt |
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"Zendesk’s integration capabilities, flexibility, and feature depth allow me to be creative with how we’re using it. And they let us scale in really interesting and powerful ways." Laurie Leduc |
"The workflows we built in Zendesk Suite allowed us to achieve or exceed customer expectations in handling urgent issues." Caitlin Wood |
Our award-winning service solution Recognized by industry leaders
The complete customer service solution
Bring together customer conversations from all channels, giving agents the context they need. Access dashboards and data easily for better service quality. Start resolving requests automatically with Zendesk AI from day one.
Make employee service effortless
Our employee service solution with Zendesk AI makes it simple for teams to get the help they need and stay efficient at scale.
Additional resources
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Product Featured A powerful, flexible platform |
Report CX Trends 2025 Guide |
Zendesk AI: the service superpower Article What is customer support? |
Exceed every customer expectation
Return on investment Maximize your ROI
You’ll save time and money with Zendesk. But don’t take it from us; take it from Forrester. Their Total Economic Impact™ (TEI) study showed 286% return on investment over three years.
Improve time to value
Zendesk works out of the box. Solve customer problems right away, rather than configuring complex software.
Reduce effort per ticket
Self-service and automation deflect up to 15% of agent contacts. Resolve remaining tickets faster with rich customer insights.
Keep costs low
You don’t need a developer army to start using Zendesk, or an influx of agents to keep using it. Efficiency and automation are baked in.
| 286% Average ROI Customers achieved over three years |
$20Million Net present value customers reached over three years |
2Months Time it took for customers to receive payback |
Powering 100,000+ of the best customer and employee experiences
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