Turning Data Into Lasting Loyalty!

Voyado Customer Experience Platform connects customer data with product intelligence enabling personalized marketing, optimized shopping experiences and long-lasting loyalty.

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Customized experiences for every shopper

Unified customer data turns every interaction into a shining opportunity. With the Voyado customer experience platform, your brand can tap into AI to present the perfect products to the right shoppers, wherever they engage.

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Loved by 300+ retail brands

hot Omnichannel customer engagement hot
new Customer intelligence and insights new
AI-assisted targeting and tactics
Automations and ready-to-use triggers
Loyalty and reward management

Engage your audience like never before. With actionable first-party data, you can market smarter to win new customers, re-engage existing ones, and build lasting loyalty.

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E-commerce search and merchandising

Personalized site search
Automated merchandising with endless optimization
Product recommendations

Elevate the shopping experience for each customer, every time and in real-time. With AI-powered product discovery, online shoppers will be connected to products they’ll love, all in the blink of an eye.

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What you can expect!

109% increase in full-price shoppers
25% increased online sales
27% increased online conversion

"Voyado has been a reliable and stable partner for many years, helping us elevate the online shopping experience across our geographies and brands." - Dormy

We’ve analyzed the shopping behavior in the Nordics, UK, Germany and Netherlands. Let the insights guide in shaping your retail strategies around distribution, customer communication and return policies, and make 2025 your best year yet!

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Success stories!

Don’t just take it from us, let our customers tell you how Voyado has impacted their business.

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Customer Case: How NELLY transformed their way of delivering great customer experiences NELLY partnered with Voyado and Omniarch to expand their use of the Voyado suite, implementing Voyado Engage to complement Elevate. This move allowed NELLY to consolidate their CRM within the new tech stack, replacing outdated systems with a single, integrated solution. Read more
Customer Case: Björn Borg enhanced engagement with Ratings and Reviews Björn Borg aims to be the #1 sports fashion brand for people who want to feel active and attractive.Read more
Customer Case: How Apohem turned engagement into loyalty Apohem is redefining the online pharmacy experience—and growing fast. In 2023, they boosted revenue by nearly 50% to 633 million SEK, driven by their commitment to making health and skincare accessible to all. With 20,000+ carefully selected products and expert guidance from pharmacists and skincare specialists, Apohem ensures that self-care is easy, affordable, and personalized. Read more
Customer Case: How JACK & JONES achieved 33% higher average order value for members As part of BESTSELLER, one of Europe’s largest fashion retailers with more than 20 brands, JACK & JONES has established itself as a global leader in menswear. On top of that, they recently launched womenswear through their sub-brand JJXX. With over 1000 stores worldwide, JACK & JONES is known for delivering high-quality clothing. Now, they’re redefining customer loyalty through their new member club, JACK & JONES CLUB. Read more

Ready to know more?

Growing your revenue with the Voyado customer experience platform is easy, here’s how:

Understand your customers by tracking behaviors
Offer product recommendations based on customer data
Automate it! Emails, SMS, social connect, push notifications and more

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