Welcome To Visitor Chat!

What is Visitor Chat?

Visitor Chat is a service driven Live Chat company that helps businesses to enhance customer relationships. The passionate team at Visitor Chat are dedicated to helping our clients reach the full potential of the service.

Providing a powerful and flexible software solution which scales to meet the needs of any business is our ultimate objective.

Find out more

1 Key Insights

Detailed performance reports are made available from the Visitor Chat Reporting Suite. Monitor and track campaign success by website, department, stock type and more

2 Useful System Integrations

Visitor Chat software connects with customers across multiple platforms (Web/Portal/SMS and Social Media), integrated into one seamless chat management, back office and reporting system

3 Unique Experiences

Working with an Account Manager, you'll receive a brand-compliant chat UI for your website, incorporating your colors, theme and logo. Unique chat flow processes provide a brand appropriate and tailored chat experience for customers

System Overview

Inside Visitor Chats enterprise level reporting suite, you'll find the metrics for effective contact centre management.

Tracking productivity, performance, availability and scheduling by teams or by agent puts practical and beneficial data at your fingertips.

Additional Software Features

Service Overview

Get the most out of Visitor Chat

By the Numbers!

See what our customers say about Visitor Chat!

What Our Customers Say!

"Fabulous service and a truly world class product which helps us sell more cars and increases customer satisfaction too. Highly recommended."

"Great feature we use on our website, really allows us to offer a 24 hour service to our customers"

"Great tool to have implemented into your website. I definitely feels it gives customers some sort of reassurance they can talk to someone at all times."

"We have been using Visitor Chat for around 3 years and the service has been consistent and reliable throughout. Customer can enquire 24/7 and get a human operator."

"Great service, the chatbox has increased my leads by over 150%. Would highly recommend. Louise has been a fantastic account manager from the beginning, putting me at ease and confidently answering any queries I had. Absolutely no issues with the product or the customer service."

"Always great service from the team, helps us dealers when we are out of hours or tied up with other customers. New customers are not kept waiting for a response."

"We couldn't recommend Alix and the team at Visitor Chat enough! Prompt and professional, their live chat service and management is great!"

BUILD YOUR PACKAGE
WITH VISITOR CHAT

At Visitor Chat we understand that every business is different. In order to provide you with a tailored quote, please complete the following information.

Choose a Visitor Chat Package

Package:

SELF MANAGED - Would you like to manage all Live Chat interactions in-house? Our software will allow your team to connect with customers. JOINT MANAGED - Want to keep an element of your Live Chat solution in-house but don't want to miss out on additional business? Our backup team helps reduce missed opportunities. FULLY MANAGED - We'll manage your digital messaging for you 24/7, distributing leads to your sales team.

Number of branches/locations:

1 2 3 ... 20+

Do you require a Demonstration?

YES NO

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Company Name:

Your Name:

Phone:

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Submit Request

Frequently Asked Questions

Here are some quick answers to the most popular customer questions

Visitor Chat News

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