Welcome to the 90s Support Zone!

Get ready for some radical documentation!

Categories

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Category Title Description Actions
Home Your main portal. Edit Delete
Glossary Key terms and definitions. Edit Delete
Write your docs Guides on creating content. Edit Delete
Categories Managing your category structure. Edit Delete
Create a category Adding new categories and subcategories. Edit Delete

Important Announcement!

Alert Siren Check out the new "Blog Style Categories"! It's totally tubular!

Articles

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Article Title Category Status Actions
Create a new article Write your docs Published View Edit
Article creation guide Write your docs Published View Edit
Create a blank article Write your docs Published View Edit
Create a new article from template Write your docs Published View Edit
Structure template (sample) Write your docs Draft View Edit

Web Accessibility

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Best Practices

Make sure your content is accessible to everyone!

Learn More

Starter Resources

Get started with these helpful links.

Check 'em out!

Auditing Tools

Tools to check your accessibility.

Tool Time!

Screen Readers

Understand how screen readers work.

Read Up!

Image and File Management

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Upload, manage, and use your images and files like a pro!

Loading...

Currently Uploading...

Add Images/Files

Supported File Types:

JPG, GIF, PNG, PDF, DOC, XLS, PPT, TXT, and more!

File Size Limits:

Generous limits, dude! Check the docs for exact numbers.

Working with Links

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Link out to the web or link within your awesome knowledge base!

Use action links with # or javascript:void(0) for that extra flair!

Link Examples

Article Settings & Publishing

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Permalinks: Edit your article URLs. Anchors: Jump to specific sections.
Code Samples: Show off your code. Banners/Thumbnails: Make your articles pop!

Change existing article to a URL redirect article? No problemo!

Editor keyboard shortcuts? Totally!

Autosave is your friend!

Modern WYSIWYG editor vs legacy editor - choose wisely!

Versioning & History

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Keep track of all your awesome changes with versions!

Are revisions stored for versions? You betcha!

Open and edit versions

Create a version

Delete a version


Version Notes:

What are version notes? Explain your epic changes!

View version notes

Edit version notes

Revisions

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Oops, made a mistake? No worries, we've got your back with revisions!

View revisions and revision history

Compare revisions

Recover a revision

Delete a revision

Reorder and Move Articles

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Keep your knowledge base organized like a boss!

Reorder articles

Move articles between levels


Delete and Recover Articles:

Accidentally delete an article? No sweat!

Delete an article

Recover a deleted article

Delete articles in bulk

Recover multiple deleted articles

Tags and File Labels

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Organize your content with tags and labels like a true power user!

Create a tag

Create a file label

Merge tags

Merge file labels

Use labels as filters for speedy searches!

Snippets & Synced Content

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Reuse content and keep it in sync across your knowledge base!

Create a snippet

Synced content overview

Snippet use cases

Shared content articles

Importing Content

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Bringing in content from other places? We got you covered!

Import from Word

Import from Confluence

Import from Zendesk

Import from Freshdesk

Import with the API

SEO & Performance

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Make your knowledge base discoverable and fast!

SEO guide

Best practices

KnowledgeOwl SEO features

Measure SEO performance

Need to optimize your search? We've got the tools!

Reporting & Analytics

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See how your knowledge base is performing!

Owl Analytics overview

Readers reports

Behavior reports

Reporting Dashboard

Security & Permissions

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Keep your content safe and secure!

KB visibility and access

Advanced security options

Author management

Reader management

Account & Billing

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Manage your subscription and billing like a pro!

Plans & pricing

Payments & subscriptions

Add and remove knowledge bases

Add and remove author seats

Integrations, API, and Webhooks

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Connect your knowledge base to other awesome tools!

Slack

Zapier

Zendesk

API

Webhooks

Release Notes

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Check out what's new and improved!

New New Articles
New Updated Articles

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