plano WFM - Workforce Management Software

Workforce Management Software from plano - With Heart and Mind

How does plano improve workforce management in companies?

We believe in plano and work professionally with a lot of passion and at eye level. That’s how we can offer solutions that fit our customer’s needs with ease.

Customized WFM solutions:

With plano WFM, we offer individual solutions that are tailored to the specific requirements and needs of your company.

Heart and soul, experience, and customer service:

Our team is passionate about what they do and, at the same time, brings years of experience in the field of workforce management with them. We work closely with our customers and make sound recommendations, ensuring the solution fits the problem.

Continuos innovation:

We continuously develop our software to keep up with the latest industry trends and technologies. As a customer, you can rest assured that you’ll always have access to the best tools.

Flexibility and scalability:

Whether for small or large companies; whether for simple or complex requirements: Our software is flexible and scalable so that it fits with the size and growth of your company.

Real-time data and reporting:

With plano, you have access to real-time data and can react quickly and flexibly to changes.

Compliance and legal certainty:

plano WFM helps to comply with all legal regulations and labor laws, preventing risk and sanctions.

What makes plano the best?

Since 2006, we’ve been passionate about workforce management and ensure that employees and their working hours are scheduled in the best possible way. What makes us better? The perfect blend of passion and expertise.

“Can’t” isn’t in our vocabulary

Whether simple or complex scheduling scenarios: We can map out almost all requirements in our software. Our plano WFM solution relies on a proven standard that can be modeled down to the last detail. That means our customers get a solution that’s flexible and works for them.

AI-supported optimization at the highest level

Our AI-supported algorithms are in the background ensuring absolute efficiency and optimized scheduling. Fully or partially automated.

360-degree support

We are always at your side, even after implementation.

As a WFM software provider, what companies are plano suitable for?

Our plano Workforce Management is suitable for all companies that want to efficiently schedule, monitor, and manage their human resources. Our ability to map out even the most complex scheduling scenarios has made us one of the leading providers of workforce management solutions for many years—especially for mid-sized companies and corporate groups.

Our plano WFM can be used in all industries and is suitable for companies from the following sectors:

Retail: Retail companies often have large numbers of employees and complex shift scheduling requirements. Our plano WFM helps optimize staffing to better serve customer demand.
Gastronomy: Hotels, restaurants, and bars have seasonal fluctuations and varied working hours. With plano WFM, we help match workload to demand and increase efficiency.
Healthcare: Hospitals, care facilities, and doctor’s offices require precise scheduling to ensure the optimal number of doctors, nurses, and other staff are available when needed. With an appropriate workforce management solution, healthcare processes and patient care are improved.
Production and manufacturing: In the manufacturing industry, plano WFM makes efficient use of the existing workforce to achieve production goals.
Customer service and call centers: Companies that provide customer service and support often require precise shift scheduling to effectively handle call volume and customer inquiries. With plano WFM, we assign employees in the right way and help improve service quality.
Transport and logistics: Transport and logistics companies have complex requirements for the shift scheduling of drivers and logistics personnel. With workforce management, operations run smoothly and are more cost-efficient.
Financial services: For banks and financial companies, accurate staff planning is important for ensuring good customer service and regulatory compliance.
Public service: Government agencies and public institutions use plano to optimize staffing in various departments and improve service for citizens.
Our Success in Numbers

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What Our Customers Say

1,000,000 users in 33 countries — How we successfully implement workforce management for our customers

"Thanks to the consultants’ extensive expertise at plano, drawn from a strong track record of successful project implementations, we feel well looked after and benefit from outstanding professional support.

Maik Gebhard, CommuniGate Kommunikationsservice GmbH

We were looking for software that, on the one hand, reflects the regulations of the collective agreement for the public sector, but on the other hand is also flexible enough to map and implement the very specific circumstances we have at the theater.

Miriam Mertens, Theater Krefeld und Mönchengladbach GmbH

With plano WFM, our employees can now plan their schedules flexibly and according to their own personal circumstances. It’s great!

Reinhard Rehm-Rink, GRC District Association Kassel Region (registered association)

The entire plano package is consistent and I highly recommend it. The service, customer focus, and product are fantastic!

Matthias Dörflein, APS Airport Personal Service GmbH

Before the plano modules were implemented, staffing was planned in one day for one day, but now, scheduling is done for the entire week in just one day.

Ines Wohl, A/V/E GmbH

plano for Your Industry

We have the right solution for your industry requirements.

Logistics Manufacturing Aviation Banks & Insurance Companies
Public Sector Healthcare Sector Contact Centers Retail

Our planos improve the work lives of your employees.

More than 350 companies and over 1,000,000 people use plano worldwide to ensure optimized rosters and shift schedules. With our software, we help reduce company costs, involve employees, and make scheduling more fair and flexible. For satisfied employees, satisfied companies, and satisfied customers.

plano News

What’s new at plano?

Knowledge
28.04.2025
Work-Life Balance
A balancing act with a system. Why modern planning solutions are essential. The challenge of balancing work and private life… Go to article
Knowledge
25.04.2025
Smart Airport Operations
Artificial intelligence (AI) has revolutionized many industries in recent years, and the transportation sector is no exception. AI is capable… Go to article
Knowledge
11.04.2025
Optimized Shift Scheduling
In today's ever-changing business world, where flexibility plays a key role, efficient and fair scheduling is becoming more and more… Go to article
Knowledge
26.03.2025
Hospital Shift Schedule
The organisation of a hospital requires the coordination of a large number of activities and responsibilities, with shift scheduling playing… Go to article
Knowledge
24.02.2025
Real-Time Adherence
Especially in contact centers, there is so much more to efficient workforce planning than simply creating schedules, because: The best… Go to article
Knowledge
14.02.2025
Cloud vs. On-Premise
The choice between a cloud or on-premise workforce management (WFM) solution is a strategic decision that has an impact on… Go to article
Knowledge
27.01.2025
The Perfect Annual Vacation Plan
It's the same game every year: annual vacation plans come up and with it the potential for chaos. Vacation requests… Go to article
Knowledge
02.12.2024
Pooling with WFM Software
Pooling plays a central role in workforce management (WFM), especially when it comes to optimizing staff planning in a dynamic… Go to article
Your Best Solution in Three Steps

You take the first step. We’ll take care of the rest.

1 Initial meeting and as-is process analysis
In our first meeting, we will analyze your current state. Within the scope of an as-is process analysis, we will determine problem areas and discuss initial solution steps with plano WFM.
2 Evaluation and strategy
We define your concrete requirements in a functional specification document, finetune the contents, and plan implementation with plano WFM.
3 Implementation and further development
We configure and implement the software based on your requirements. After a test phase, approval and rollout of the system will take place. Even after this step, we will continue to support you with heart and mind.
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