The Future Shopper 2025!

Key trends shaping e-commerce and beyond!

Hot Content What We Do

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VML Commerce is our transformative approach to modern business growth. Commerce has evolved from a stand-alone function to the central driving force behind marketing, media, and brand strategy. With over 5,000 commerce practitioners with backgrounds in CPG, DTC, and Technology, VML Commerce delivers exceptionally awarded creative commerce capabilities worldwide.

Our unified offering addresses today’s complex omnichannel landscape by integrating media, platforms, marketing, content operations, and always-on campaigns through our integrated technology infrastructure. We combine integrated media and data though through Open Intelligence (powered by InfoSum) and infrastructures systems such as Connect OS to drive incremental growth across the entire customer journey.

Divider Our Commerce Offerings

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Offering Description

Omni-Channel Commerce

Global

We leverage unmatched intelligence to mine for growth opportunities and the human insights to unlock them. Through our BRAVE approach, we deliver creativity that turns culture into commerce. We create experiences that build brand equity and drive sales, helping our clients do more with less and optimizing executional efficiency.

Commerce Platforms

Computer

With our deep-seated history in commerce technology, we help businesses build the technological and systems infrastructure required to deliver the omnichannel sales experience customers expect. Our full end-to-end offering covers everything from strategic conception, technology assessment and selection, to implementation and optimization. All with the aim of ensuring that our Client's businesses can thrive and be future ready.

Commerce Marketplaces & eRetail

Spot

Marketplaces play a critical role at each stage of the customer journey and brands need to be consistent across each of these touchpoints to ensure their products stand out against the crowd. But success demands more than just being present. VML helps brands build connected marketplace systems, from setup to scale — aligning strategy, content, media, technology and operations to maximize discoverability, conversion, and growth across Amazon, Walmart, Instacart, TikTok, and more. We help brands simplify complexity and stand out across today’s marketplaces & omnichannel ecosystems.

Favorite Commerce Work

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Client Project Awards Link
Ziploc Preserved Promos
Preserving savings like preserving food: Ziploc gives expired coupons a second life
New Has Awards
Mondelēz International Name This OREO
An interactive mobile audio experience that lets fans decode and name OREO cookie combinations
New Has Awards
Mondelēz International OREO Walks
Turning crosswalks into shoppable out-of-home with unmistakable flavor
Hot Has Awards
Kimberly Clark Pack In More Fun
Helping parents pack smarter and shop digitally for stress-free family vacations
New Has Awards
Mondelēz International OREO Halloween
Transforming OREO cookies into a month-long Halloween tradition of mess-free carving fun
New Has Awards

Divider Our Partners

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Through our partners, we’re inspiring powerful ecommerce journeys for clients globally.

Divider Commerce Insights

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Insight

Unlocking the Power of Digital Transformation...and how to avoid the cost of failure (with an average $10.9M program cost)

Insight

Tomorrow's Commerce 2025
25 future trends supporting the evolving consumer and reshaping future commerce

Insight

The Future Shopper 2024 has landed
Our biggest report yet explores the evolving shopper landscape globally and new opportunities for brands to drive long-term success

Insight

Economic & political uncertainty: Reshaping spending habits
How economic and political uncertainty is reshaping consumer spending habits, creating a more risk-averse shopper - plus the strategies to reassure them.

Divider Commerce News

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In The Press

New VML and OREO Launch ‘OREO Walks’ Turning Crosswalks Into Shoppable Out-of-Home with Unmistakable Flavor
VML’s latest creative commerce idea for OREO takes the brand’s signature playfulness out of the aisle and onto the pavement, literally Read More

New VML Recognized by Analyst Firms Across the Consumer Journey
Celebrating industry-leading recognition in brand experience, commerce, and digital transformation Read Article

New VML's New Campaign Discovers the Origins of the Name OREO
VML talk-to-tech experience invites OREO fans to embrace the language of 'O-RE-O' Read Article

New Obviously Joins the Walmart Connect Partner Network
Delivering AI-Powered Influencer Campaigns That Drive Retail Media Success Read Article

Computer Our Leadership

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Name Title Location
Megan Hoppenjans Executive Director of Strategy United States
Ben Seinen CEO, pepVML United States
Alex Brandstetter Managing Director United States
Gemma Spence Chief Digital Commerce Officer United Kingdom
James Westoby CEO UK Commerce and Technology United Kingdom
Amy Worley Global Chief Connections Officer VML

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