Darwinium - Protect Your Customer Journey!

Darwinium is a Cyberfraud Prevention Platform that Provides Scalable

Customer Journey Protection Without Friction

Security and fraud solutions typically risk-assess specific digital interactions rather than the entire user journey. This creates an incomplete view of user behavior, poor customer experience, and an inability to adapt to new threats. Darwinium combines fraud intelligence and analytics across every digital touchpoint – Web, Apps and APIs, with integrated customer journey orchestration. Businesses can make more accurate, real-time decisions, and take dynamic, tailored remediation that favors the customer and not the fraudster.

Unite Operational Siloes

Understand true user intent, with full visibility of fraud and risk intelligence across security, fraud and customer experience teams.

Create Customer Delight

Give customers frictionless, tailored digital experiences that build trust and lifetime value without unnecessary interventions.

Protect Against Evolving AI Threats

Close the gap between making risk decisions and taking action, without relying on IT and engineering resource.

Protect Every Customer Journey from Fraud, Scams and Abuse

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"The Darwinium team showcased a profound understanding of our requirements, offering innovative solutions to help us reach our objectives. They are not only knowledgeable but also bring a creative approach to problem-solving. The platform's flexibility is particularly impressive, allowing us to meet the unique needs of our business and clients."

Egle Nartautaite, Global Fraud at Pitney Bowes

What Makes Darwinium Different?

Your Complete Cyberfraud Prevention Platform

Consolidate multiple data siloes into a single source of truth across the customer journey. Covering bot intelligence, account security, fraud and abuse prevention.

Harness journey-level behavioral analytics, native device fingerprinting and behavioral biometrics that leverage 365 days of fine-grained transaction intelligence.

Move seamlessly from analytics to action, with real-time customer journey orchestration.

Behavioral Intelligence Across your Digital Estate

Take cyberfraud intelligence to the perimeter edge. Add network, device, behavior and endpoint context to security tools, and complete journey-level visibility and context to fraud teams.

Simple deployment options cover your content delivery network (CDN), web, mobile apps and APIs, removing pressure on IT resource and decoupling remediation from release cycles.

Uncover User Intent with Device and Behavioral Signatures

Darwinium has distilled sophisticated device and behavioral interactions into industry-first digital signatures to better separate trust from risk. Simplify vast amounts of data into actionable intelligence that can be compared for similarity. Find patterns of behavior, identity, content and context.

Rather than a fixed identifier, signatures can be compared in real time for percentage similarity according to context. Optimize challenge rates with customer experience to recognize more trusted users with less friction.

Use Cases

Combine individual use cases across web, mobile and API endpoints, with full customer journey-level visibility

Use Case	Description
Account Security	Detect and block malicious automated traffic, fake accounts and use of stolen identity data. Protect logins, account details and payments. Optimize customer experience. Learn more
Fraud Prevention	Protect against account takeovers, use of stolen credit cards, shipping and returns fraud. Identify behavior indicative of scams and social engineering across payment journeys. Learn more
Abuse Prevention	Prevent bonus abuse, business logic abuse and API abuse. Detect fraudulent or abusive content - images and text - before it is uploaded. Protect end user trust and safety. Learn more
Onboarding	Streamline customer onboarding by combining identification of high-risk devices and behaviors with plug-and-play know-your-customer (FYC), anti-money-laundering (AML) and enhanced due diligence (EDD) integrations. Learn more
Account Takeover	Accurately identify returning users regardless of cookie wiping or private browsing. Separate trusted and high-risk behavior as it happens to prevent intrusion of trusted accounts. Identify potential social engineering behaviors. Learn more
Payment Fraud	Add upstream context to downstream checkout and payment workflows, to reduce manual reviews and false positives. Consolidate digital interactions with instore activity, such as rewards redeptions, via the Darwinium API. Learn more
Scam Detection	Detect subtle signs of social engineering or coercion indicative of a potential scam, via journey-level behavioral analytics and behavioral biometrics. Identify live remote access attempts and unusual payment patterns, with 365-day lookbacks. Learn more
Bonus Abuse	Uncover unwanted bonus-abuse behaviors that other solutions might miss, such as use of automated bots that can bypass captchas, cookie wiping and use of private browsing to bypass device recognition, and use of proxies and emulators to generate multiple new player bonuses. Learn more
API Abuse	Integrate Darwinium with your sites' API endpoints to protect their integrity. Bring the context of downstream events to the security perimeter, to better discover, monitor and maintain new and existing APIs. Detect and prevent high velocity attacks, low and slow probing, and attempts at reverse engineering with velocity, sequence and parameter monitoring. Learn more

Secure customer accounts across eCommerce, marketplaces, gaming and gambling, fintech, airlines and retail banking

Industry	Description
eCommerce	Enrich Checkout Risk Assessment with Upstream Context. Build digital interactions that create loyal customers, while protecting against account takeover, payment, shipping and returns fraud.
Marketplace	Identify and Block Content Fraud at Source. Prevent fraudulent or abusive content from being uploaded onto your site with image and text fuzzy matching. Prioritize user trust and safety.
Gaming/Gambling	Detect Bonus Abuse and Promote Fair Gaming. Isolate fraudsters abusing new player bonuses. Detect and block instances of fraudulent or collusive play. Accurately identify returning self-excluders.
Fintech	Streamline Customer Onboarding and Account Security. Prioritize compliant customer onboarding and frictionless account access while protecting accounts from account takeover and payment fraud.
Banking	Identify Authorized and Unauthorized Fraud. Safeguard customer accounts. Identify behavior indicative of social engineering. Intervene in live scam journeys with dynamic tailored messaging.

Customer Success

Darwinium Digital Signatures for devices and behavioral biometrics increased returning user recognition to 97% at login for Asaas Read case study

Customer Journey Protection!