Say more, more powerfully!

Data + Activation

Transform customer communication. Manage and tailor customer messages within one unified platform. Because when powered by data, it’s more than a message, it’s a relationship.

Journeys

Craft and automate messages with unmatched flexibility and customization.

Data Pipelines

Collect and route your first-party data to all the tools you use to drive growth.

Parcel, code, preview, and collaborate using the development platform designed for email.

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Trusted by 7,800+ brands around the world to send data-powered communication each day

Engage + Convert

Deliver meaningful interactions. Create distinctive customer experiences across mobile and web via email, push, in-app, and SMS, powered by first-party data to engage customers where they are.

Discover Journeys

Visual workflow builder. Drag-and-drop interface to easily outline exactly how you want your automations to flow.

Omnichannel support

A unified customer experience across every touchpoint: email, SMS, push, in-app, ad audiences, and more.

Parcel code editor. A collaborative code editor to create high-quality emails.

Analytics + conversion goals

View performance, compare metrics, and track conversion goals.

A/B + cohort testing. Optimize messaging through content and cadence experimentation.

Powered by data

Allyour data without limits. Easily move real-time data from source to destination and craft campaigns based on unlimited profile attributes, events, or actions.

Explore Data Pipelines

APIs + Webhooks. Move real-time and relevant customer data from A to B to with API calls and webhooks.

Event triggers. Send campaigns based on as many profile attributes, events, or actions as you need.

Reverse ETL. Keep your data in sync with native reverse ETL support for data warehouses like Snowflake and Big Query.

Ad audience sync. Automatically keep your segments in sync with Google, Facebook, Instagram, and YouTube ad networks.

Custom objects. Enhance message precision with data like companies people work for, courses they've taken, or properties they own.

Unlimited sources & destinations. From data warehouses to analytics tools, confidently connect to the databases and applications you use every day.

A platform you can trust

Designed to help you scale. From small startups to publicly traded enterprises with hundreds of millions of users, we built our platform to grow alongside you. Delighting our customers, no matter your role or tech stack in place remains at the heart of every decision we make.

Metric	Result
Monthly multi-channel messages
Increase in first transactions
Improvement in late payments

There’s nothing this platform can’t accomplish for you.

Customer.io has been the perfect messaging platform for our team every step of the way. We loved it as a small team, and it’s stayed perfect for us along our path of continuous growth.

AMIDiego SchocherBusiness Architect

Metric	Result
Increase in monthly G2 reviews
Conversion rate for billing emails
Avg. email open rate

It allows us to visualize the whole campaign straightaway, and when it comes to analyzing a campaign by itself, I never need to do that on a workflow separately from Customer.io.

AMIThibaut DavoultHead of Growth

Metric	Result
Increase in win-back conversions
Person-hours saved per week
More real-time data processed

Customer.io has been an opportunity for us to go in there, recover more money, make it a profit center, and also reduce the amount of manual labor that we had to do.

AMIRandy EppProduct Director

Scale, flex, and innovate

Designed for universal usability, our platform minimizes operational overhead, ensuring maximum ROI for brands of all sizes.

Metric	Result
Platform uptime
Customer satisfaction score
Daily API calls
Messages sent in 2024
Webhooks sent in 2024

Global support coverage

You’re in good company

Trusted by brands across industries, geographies, and sizes, including those servicing both B2B and B2C markets.

Integrates with your tools. Seamlessly connect the databases and applications you rely on to scale your business.

Security you can trust. As a data company, we understand the importance of keeping your company’s data secure.

ISO 27001 certified and compliant with GDPR, HIPAA, SOC 2 Type II, and CCPA standards.

Choose between secure data residency in the EU or US, tailored to your needs.

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