AI Agents for Magical Customer Experiences
Chatbase is the complete platform for building & deploying AI Agents for your business to handle customer support & drive more revenue.
Build your agent
Build your agent
The complete platform for AI support agents
Chatbase is designed for building AI support agents that solve your customers' hardest problems while improving business outcomes.
Purpose-built for LLMs
Language models with reasoning capabilities for effective responses to complex queries.
Designed for simplicity
Create, manage, and deploy AI Agents easily, even without technical skills.
Engineered for security
Enjoy peace of mind with robust encryption and strict compliance standards.
An end-to-end solution for conversational AI
With Chatbase, your customers can effortlessly find answers, resolve issues, and take meaningful actions through seamless and engaging AI-driven conversations.
| 01. Build & deploy your agent
Train an agent on your business data, configure the actions it can take, then deploy it for your customers. 
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02. Agent solves your customers' problems
The agent will answer questions and access external systems to gather data and take actions. 
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03. Refine & optimize
This ensures your agent is improving over time. |
04. Route complex issues to a human
Seamlessly escalate certain queries to human agents when the AI agent is unable to solve the problem or when issues require human review. |
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05. Review analytics & insights
Since the agent is talking with customers all day, it's able to gather important insights and analytics about your customers & business. |
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Build the perfect customer-facing AI agent
Chatbase gives you all the tools you need to train your perfect AI agent and connect it to your systems.
| Sync with real-time data Connect your agent to systems like order management tools, CRMs, and more to seamlessly access data ranging from order details to active subscriptions and beyond. |
Take actions on your systems Configure actions that your agent can perform within your systems or through one of our integrations, like updating a customer's subscription or changing their address. |
| Compare AI models Experiment with various models and configurations to make sure you have the best setup for your use case. |
Smart escalation Give your agent instructions in natural language on when to escalate queries to a human agents. |
| Advanced reporting Gain insights and optimize agent performance with detailed analytics. |
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Integrate diverse data sources to enrich your agent's knowledge and capabilities.
 Zendesk Notion Slack Stripe Salesforce
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Calendly Cal WhatsApp Zapier Messenger
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API
APIs, client libraries, and components to deeply integrate support into your product.
Whitelabel
Remove any Chatbase branding form the chat widget.
Always improving
Syncs with your systems and learns from previous interactions.
Explore the Chatbase platform
Benefits
Works like the best customer service agents
Chatbase is designed to work with your existing tools and workflows.
Personalized answers
Your agent knows the logged in user and can retrieve their information to provide personalized answers.
Instant actions
Unlock the power of AI-driven Agents
| Works across channels Easily integrate your AI Agent with various platforms like Slack, WhatsApp, Messenger, and web widgets, ensuring seamless functionality across all. |
Secure by default Your AI Agent ensures the utmost safety by refusing sensitive or unauthorized requests, keeping your data protected at all times. |
| Enterprise quality guardrails AI-powered guardrails prevent misinformation and off-topic responses, maintaining professionalism and trust in every interaction. |
Handles unclear requests Your AI Agent adapts to modern conversational styles, making interactions feel natural and relatable, no matter the user’s tone or slang. |
| Enhance multilingual support Engage users globally with seamless language detection and translation, providing real-time assistance in over 80+ languages. |
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What people say
With over 9000+ clients served, here's what they have to say
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"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent." "This is awesome, thanks for building it!" |
"I want to express how impressed we are with the talent behind such an excellent product like Chatbase. we at Zain Cash truly appreciate and enjoy using your platform." "Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. Chatbase is what we use, 10/10 recommend." |
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"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent." "This is awesome, thanks for building it!" |
"I want to express how impressed we are with the talent behind such an excellent product like Chatbase. we at Zain Cash truly appreciate and enjoy using your platform." "Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. Chatbase is what we use, 10/10 recommend." |
Enterprise-grade security & privacy
We take security and compliance seriously. Chatbase is SOC 2 Type II and GDPR compliant, trusted by thousands of businesses to build secure and compliant AI Agents.
Your data stays yours
Your data is only accessible to your AI agent and is never used to train models.
Data encryption
All data is encrypted at rest and in transit. We use industry-standard encryption algorithms.
Secure integrations
We use verified variables to ensure users can access only their own data in your systems.
Chatbase is committed to safeguarding your data.
Make customer experience your competitive edge
Use Chatbase to deliver exceptional support experiences that set you apart from the competition.
Build your agent
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