Increase Sales Conversations!
Professional consultants at will engage with your customers, answer basic questions, and forward them to your sales department.
AUTOMOTIVE
| 0% of our chats end with a sales lead |
| Leads containing email addresses: 89% |
REAL ESTATE
| 0% of our chats end with a sales lead |
| Leads containing email addresses: 97% |
See How We Work!
Don't keep your customers waiting. Every conversation on your website is a business opportunity. With our narrow specialization, we conduct the most and the fastest conversations on the market.
80% of chats we initiate thanks to proactive invitations to chat
Average time of our first response is 15 seconds* data .BespokeChat for 2023
Harness the Power of Online Communicators
A company chat is a must-have for every modern business. Studies show that customers, instead of emailing and calling, ask quick questions via the website or Messenger. By being present in text channels, you'll increase your sales opportunities.
Customize Communication to Customer Needs
Stand out in the market with an innovative form of contact.
Don't worry about setting up and operating chat!
We'll handle your chat from A to Z:
We'll install it on your website, tailor it to your customers' profile, and answer their initial inquiries. You don't have to worry about whether the chat will work correctly, or whether an employee will be at the station when a customer asks something.
We are at your customers' disposal from 8:00 AM to 11:00 PM, 7 days a week. You don't have to worry about technical issues and the availability of consultants.
Reduce Operating Costs
Our operators conduct up to four conversations simultaneously while maintaining the highest quality. Their work is cheaper and more effective than that of an average employee who performs many other tasks during this time.
Leave chat support to a dedicated team of specialists. Allow your employees to focus on their own work. Provide your sales team with experienced support.
Sales Support and Chat Details
The questions submitted via chat are repetitive. We will train ourselves with your products and services to quickly and effectively meet the basic needs of customers on your website. We will contact happy consumers with your salespeople, making their work much easier.
We have already conducted over a million chats. Over 96% of customers are satisfied with the service provided by our consultants *data .BespokeChat for 2023
What We Do
- We handle conversations via LiveChat on your website – 8:00 AM - 11:00 PM, 7 days a week.
- We support the channels: Facebook Messenger, WhatsApp, Apple Business Chat and SMS.
- We establish connections between the chatting customer and a representative of your company.
- We send sales leads directly to your CRM systems.
- We provide a team of trainers who take care of the quality of chat support every day.
- We handle conversations in English.
- We provide conversation statistics to your Google Analytics panel.
- We provide an Online Panel containing a record of all conversations, leads, and statistics.
- We tag chats, making additional classification of inquiries.
See Chat on Your Website!
Enter your domain address to check what the conversation will look like on your www:
Customer Testimonials
"BespokeChat is a reliable company that can be relied upon for customer service. Since we started cooperation two years ago, our clients appreciate quick contact via chat on websites and the competence of advisors on the other side of the screen. I highly recommend it!"
Mateusz Kowalczyk, Marketing Manager, Toyota Nowakowski
"(...) I am really positively surprised, because during the year of cooperation our sales department did not present a single reservation to the information provided by the BespokeChat consultant team. After a few months of maintaining high quality and efficiency confirmed by numbers, we decided to expand our cooperation. (...)"
Mariusz Rysicz, Marketing Department Manager, Spravia
"Thanks to leads obtained during the campaign with BespokeChat, we sold three new cars in the ŠKODA LELLEK OPOLE salon in a month"
Monika Wiesner, Head of Sales, ŠKODA LELLEK OPOLE
"BespokeChat consultants do a good job. Thanks to them, we have accelerated the contact of potential customers with the company, and our salespeople receive more ready-to-buy leads, whose first doubts are dispelled practically immediately. A particular advantage of the .BespokeChat services is also the fact that they function outside the standard working hours of the sales office. I recommend it to anyone who wants to implement a chat in the company, but is not ready to bear the costs of employing their own consultants."
Zachariasz Nercz, Head of Sales and Marketing, Novisa Development
"(...) BespokeChat consultants professionally answer customer inquiries appearing on our websites and provide sales representatives with specific, profiled contacts to people interested, among others, in new, used cars or service services. (...)"
Jakub Gołębiewski, Marketing Department Manager, JD Kulej
"The cooperation between our companies so far is distinguished by efficient, trouble-free communication and constant contact with the coordinator. The BespokeChat company takes quick and effective remedial actions if there are any indications. It is open to suggestions and new solutions, which it efficiently implements."
Anna Gołębska, Marketing and PR Director, Voyager Group
Newsletter .BespokeChat
ACHIEVE YOUR SALES GOALS THANKS TO EFFECTIVE, INNOVATIVE AND ACCESSIBLE LIVECHAT SOLUTIONS
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