Analyze the emotional context behind every bit of written feedback you have!
Connect thousands of responses to real human emotions — not just a score.
Customer experience | Employee experience |
Learn more | Get a Demo |
Fully integrated with Qualtrics.
Trusted by Fortune 1000 companies
1. Upload | Bring in all your open-text feedback through a spreadsheet, Qualtrics or other integration. |
2. Analyse | Watch as thousands of comments are analyzed in seconds to provide real emotional insights. |
3. Report | Create reports and visuals with prioritized actions for all stakeholders in a few clicks. |
Accurately analyze 1,000 comments in less than a minute
Adoreboard will process your data to instantly identify recurring themes from every response in your dataset.
Support AI analysis by adding your own metrics, insight or context.
Understand the "why" behind your NPS
Understand the emotion hiding behind the words without adding bias from manual research.
Once you know if someone is feeling "fear" vs "anger," it's easy to prioritize your next steps.
Analyzes 24 emotions across the 8 emotional indexes of Robert Plutchik’s wheel of emotions.
Scientifically proven methodology based on research from Queen’s University Belfast.
Proprietary emotional database supported by AI.
Effortlessly connect the dots between insight and action
Adoreboard generates revenue-linked insights based on your research and your existing business data.
"Adoreboard helps me power our behavioural science thinking by understanding the pain points which are being openly discussed in the world. It helped us increase our TikTok userbase by 1,158%."
Lea Karam
Consulting Director, Behave
People will be knocking down your door to get this data
Simply handing over data and saying this is a problem isn't enough. That's why Adoreboard:
“We increased our NPS by 13.9% and our satisfaction quarter by quarter.”
Healthscope, one of Australia's largest private health care providers, uses Adoreboard to get actionable insights from their surveys. To date, over over 400,000 responses ave been collected. Thanks to the near real-time emotional analysis and actionable insights, their experience management team consistently prioritizes initiatives that have lasting impact on their customers and employees.
13.9% increase in NPS
“Adoreboard gives us that emotional intent from patients so we can prioritise what decisions will improve the patient experience. We’re able to go beyond the NPS number to focus on the patient truth and story.”
Anita Hodge,National Manager Patient Reported Experience and Outcomes, Healthscope
20% Reduction in Onboarding Time
“Adoreboard’s AI-based algorithm… synthesised more than 2,000 employee comments to five “decision-ready” insights that gave an overview of the strengths and weaknesses of the current employee experience.”
Dr Maxie Schmidt,Vice president, Principal Analyst, Forrester
14% Increase in OSAT
"Adoreboard enables us to prioritise our next best actions to deliver the best member experience possible.”
Valerie Pagan,Manager Member Experience, Operational Excellence, Space Coast Credit Union
Unlike other platforms, your data belongs to you
Your data is never used to train AI models. And that will never change.
ISO 27001 Certified process for keeping financial, IP and customer & employee details safe and secure.
ISO 19001 Certified as consistently meeting customer statutory and regulatory requirements.
Trust Center
Enable your infosec team to access all security related documentation quickly and efficiently.
Recognised by industry leaders
With AI handling the manual crunch, you're free to focus on what action to take next.
“In over 20 yrs of working in the Customer Experience industry never have I come across one as innovative, informative, intelligent and mind-blowingly interesting as what Adoreboard have.”
Mazhar Butt
Director of Guest ExperienceDevelopment, Value Retail
Trusted by Fortune 1000 companies
We'll crunch your latest dataset for free*
Book a call and we'll show you how Adoreboard generates action-ready insights. Works with data from public sources or can be customized with using your latest research.
*T&Cs apply, promotion offer for companies with +500 employees.